A radio station’s reputation might come to tatters after a listener who won an on-air quiz has dragged the station to court for scamming him of N68,294.
A Metro FM on-air quiz winner took the station to task and lodged a formal complaint with the Broadcasting Complaints Commission of South Africa (BCCSA) regarding the prize money he won during the breakfast show last week, Sowetan reports.
It was gathered that Latima Selwane from northern Johannesburg told Sowetan he wanted the R5000 cash he won after getting five questions right on 1st Avenue breakfast show hosted by DJ Glen Lewis.
According to him, nobody took down his details following the rare win and even when he inquired why, he was told that the quiz was a “fun feature”.
Angry by the let down, he sent a complaint to the BCCSA on Friday, read: “On 11/04/2016 I called into the breakfast show on Metro FM at 07.30 for a quiz. I won the sports quiz by answering all five questions correctly, I even recorded it … I was congratulated, then a song [was] played … I kept holding but the line got cut off.”
Selwane did not let up and persistently inquired about what he was convinced was rightfully due to him.
“Yesterday I called in on the show but spoke to the producer, and to my surprise, he said ‘it’s just a fun feature’. But when I won the competition, Glen Lewis could be heard [saying], ‘Oh, he lives in Bryanston, so he doesn’t need the money’. The producer then said, ‘please hold’, and I could hear him confirming something with someone in the background then he hung up,” continued the statement.
An e-mail was sent by a compliance officer at the broadcaster to the BCCSA, and it mentioned that the station had already began investigating the incident internally.
Selwane told Sowetan he called in because of the prize money announced on air. “I called the station the next day and asked why no one took down my details. Even their website says that if you get five questions right, you get R5000. I should get the money then. You have to wonder if there are others out there who have been in my position,” he said.
“After I won, they were all surprised that I got all the questions right. I sensed there could be a problem,” said Selwane.
The final straw for Selwane was when he got a call from a representative of the station, telling him that he would be sent a hamper rather than cash.
He then penned a formal complaint to the broadcasting complaints body.
SABC spokesman Kaizer Kganyago said they would respond once the matter was before the BCCSA.
“We will respect the outcome from there,” he said.